> ## Documentation Index
> Fetch the complete documentation index at: https://audalis.co/help/llms.txt
> Use this file to discover all available pages before exploring further.

# Quick start

> Get Audalis answering your business calls in about 15 minutes.

By the end of this guide, Arlo, your AI receptionist, will be answering the calls your team can't get to, and you'll have watched it handle a test call.

**Before you start, have these handy:**

* Your business website, or your Google Business Profile
* A payment card for your 14-day free trial
* Your Jobber login, or your Google or Outlook calendar, if you want Arlo to book appointments
* A second phone (like your cell) for the test call

<Steps>
  <Step title="Create your account">
    1. Go to [app.audalis.co](https://app.audalis.co).
    2. Click **Continue with Google**, **Continue with Microsoft**, or **Continue with Apple**. Or enter your email, click **Continue**, and type the confirmation code we email you.
    3. Enter your full name and click **Continue**.
    4. Choose **For myself** if you answer calls alone, or **For my business** if a team does. Then click **Continue with a solo plan** or **Continue with a team plan**.
    5. Search for your business on Google and select it, or click **Use website** and enter your website address. Audalis uses this to fill in your business details and the services Arlo can help callers with.

    <Tip>
      Can't find your business? Click **Manual setup** and type in your details. You can change everything later.
    </Tip>
  </Step>

  <Step title="Choose your business number">
    Audalis suggests a local number near your business.

    1. Click **Continue** to use the suggested number, or click **Pick a different number** to search by city or area code. Choose **Toll free** to search toll-free numbers instead.
    2. Want to keep the number your customers already call? Click **Already have a number?**, then **Port later**. You'll start the transfer once you're in (see **Go live** below).

    <Note>
      Your Audalis number works right away. Moving an existing number usually takes 7–10 business days, so use your new number while you wait.
    </Note>
  </Step>

  <Step title="Start your free trial">
    1. Choose **Monthly** or **Yearly** billing.
    2. Pick the plan that fits how many people will use Audalis. Compare them on our [pricing page](https://audalis.co/pricing).
    3. Click **Start free trial** and add your card.

    You won't be charged until your 14-day trial ends. Cancel before then and you won't be billed.

    When you see **Your workspace is ready**, click **Open Audalis**.
  </Step>

  <Step title="Teach Arlo about your business">
    Arlo answers callers using what you tell it here. A few minutes of setup makes a big difference.

    1. In the sidebar, click **Arlo**. You'll land on the **Configuration** tab.
    2. Check **Business Name** and **Initial Message**. The initial message is the first thing callers hear.
    3. Under **Services Arlo Can Handle**, check the services we imported from your website. Click **Add Service** for anything missing, such as "Water heater repair" or "Billing question".
    4. Under **Voice & Language**, pick the voice callers will hear.
    5. Click **Publish**. Your changes don't reach callers until you publish.

    Want Arlo to answer detailed questions about pricing, service areas, or policies? Open the **Knowledge Base** tab and upload PDF or TXT files (up to 10 MB each).

    <Tip>
      Starting from scratch? In **Configuration**, use **Generate from website** to draft your initial message, services, and voice in one go.
    </Tip>
  </Step>

  <Step title="Set your hours and when Arlo answers">
    1. Open the **Get started** checklist and click **Review your business hours**, or go to [app.audalis.co/settings/operating-hours](https://app.audalis.co/settings/operating-hours). Set the hours your team is available, and check your time zone.
    2. In the sidebar, click **Arlo**, then open the **Settings** tab.
    3. Under **Mode**, choose when Arlo answers:
       * **Human First** (default): your team's phones ring first. If no one answers, Arlo picks up.
       * **After Hours Only**: Arlo answers only outside your business hours.
       * **Always On**: Arlo answers every call.
    4. Click **Publish**.

    <Note>
      New workspaces have **Use Arlo when no one answers** turned on, so missed calls go to Arlo instead of voicemail.
    </Note>
  </Step>

  <Step title="Connect Jobber or your calendar">
    Connecting your tools lets Arlo book, reschedule, and cancel appointments, and keeps your customer records in sync.

    1. Go to **Settings** > **Connections**.
    2. Click **Connect** next to **Jobber**, **Google Calendar**, or **Outlook Calendar**, and sign in when prompted.
    3. If you connected Jobber or Square, click **Arlo scheduling providers** to choose which one Arlo books into for each phone line.

    Jobber isn't required, but it gives Arlo the most to work with.
  </Step>

  <Step title="Make a test call">
    1. From a different phone, call your Audalis number.
    2. Let it ring. When no one picks up, Arlo answers.
    3. Ask what a real customer would, such as "Can someone come out Tuesday to fix a leak?"
    4. Hang up, then click **Inbox** in the sidebar. Your call appears with a summary of what was said.

    Did Arlo give a wrong or vague answer? Go back to step 4, add the missing service or upload a document, click **Publish**, and call again.
  </Step>

  <Step title="Get the mobile app and invite your team">
    **Mobile app:** download **Audalis** from the App Store or Google Play and sign in with the same account. Allow notifications so you hear about new calls and messages right away.

    **Your team:**

    1. Go to **Settings** > **Members**.
    2. Click **Invite Members**, enter their email addresses, and choose a role for each.
    3. Click **Send Invites**.

    Each plan includes a set number of seats. If you run out, upgrade from **Settings** > **Plan & Billing**.
  </Step>
</Steps>

## Go live

Arlo only answers calls made to your Audalis number. To start getting real calls:

* **Using a new number?** Update it on your Google Business Profile, website, vans, and invoices.
* **Keeping your existing number?** Go to **Settings** > **Inboxes**, click **Add phone number**, and choose **Port a Phone Number**. You'll need your current carrier's account number and PIN.
* **Want to text customers?** Business texting needs a one-time carrier registration. Open the **Get started** checklist and click **Register with carriers**. You can track its status in **Settings** > **Inboxes**.

## Next steps

<CardGroup cols={2}>
  <Card title="Plans and pricing" icon="tags" href="https://audalis.co/pricing">
    Compare plans, seats, and Arlo minutes.
  </Card>

  <Card title="Get help" icon="life-ring" href="mailto:support@audalis.co">
    Stuck on a step? Email [support@audalis.co](mailto:support@audalis.co).
  </Card>
</CardGroup>


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