How does the free trial work?
New customers can try Audalis for 14 days. A payment card is required, and your subscription starts billing when the trial ends. Cancel before then if Audalis isn’t the right fit.
Is pricing per user or per business?
The prices shown cover your plan and its included users, rather than a separate subscription for each person. Solo plans include one user. Team Starter includes up to three users, Team Pro up to five, and Team Ultimate up to ten. Select “Just me” or “My team” to see the right pricing for your business.
What’s the difference between monthly and yearly billing?
Monthly plans are billed each month. Yearly plans are paid upfront for the year at a lower monthly equivalent. Select “Yearly” to see the discounted monthly price and the full annual charge beneath it.
What’s included in every Starter, Pro, and Ultimate plan?
Every Starter, Pro, and Ultimate plan includes business calls and messages, one new or ported business phone number, AI call summaries and transcripts, business hours and routing, shared notes and tasks, and calendar and CRM integrations. Each plan also starts with one-time minutes for Arlo, the AI receptionist add-on.
How do Arlo AI receptionist minutes work?
Every plan starts with one-time Arlo minutes: Solo Starter 20, Solo Pro 60, Team Starter 75, Team Pro 150, Team Ultimate 250. They don’t renew each month. When they run out, Arlo keeps answering at $0.35 per minute. You can also add 500 minutes for $120 a month or 1,500 minutes for $299 a month. Minute packs are billed on top of your plan, even when your plan is billed yearly.
How do I choose between Starter and Pro?
Starter covers everyday customer conversations. Pro adds AI message drafting, call intelligence, customer sentiment, analytics, and multiple departments and lines. Team Pro also includes group calling, call transfers, and an additional CRM integration. Team Ultimate adds room for up to ten users, more one-time Arlo minutes, dedicated support, and white-glove onboarding. Use the comparison above to see what’s included for your team size.
Can I switch plans later?
Yes. You can move between plans anytime as your team grows or your needs change.
Can I cancel anytime?
Yes. There are no contracts. Cancel anytime from your account.
Can I keep my existing business phone number?
Yes. Every plan includes one new or ported business phone number. Pro and Ultimate plans also support additional phone numbers for $3 per number per month.
What is the carrier verification fee?
US carriers require every business that texts customers to register for A2P 10DLC. Audalis charges $20 for each verification request it submits for you. It is separate from your subscription price.